Robotic Process Automation
RPA aims to replace repetitive tasks performed by humans, with a virtual workforce. Humans then make judgmental calls, handle exceptions and provide oversight. Robotic automation uses a computer (a.k.a. robot) to run application software in exactly the same way that a person works with that software.
RPA is deployed across industries to automate many different types of processes to meet specific requirements and strategies ranging from improving individual worker productivity, to automating end-to-end tasks and workflow scheduling/queuing, to automating more complicated rules-based processes with some built-in decision making in the live environment.
Today Enterprise RPA integrated with AI technologies including machine learning and natural language processing provide more capability to handle even unstructured data of a process.
Business Benefits of RPA
Flexibility - Expected spike volume in near future, Bots enabling flexibility to scale up and scale down as required.
Quality improvements/Error reduction - Robots run as configured with 0% Error rate.
Productivity Gain - Increased volumes processed in the defined unit time in parallel with the decrease of the turnaround time and AHT improvement.
Customer Satisfaction - Automation leading to customer satisfaction.
Compliance - Ability to comply to regulatory requirements
Cost savings through RPA in terms of FTE reduction
Business Agility - Enabling business to act at a faster pace than earlier.
What type of processes should be Automated?
Well documented, stable, predictable. Known operational costs
Mature and stable processes
Activities with low number of variation scenarios existing in the process leading to different handling procedures.
Low Exception rate
Processes with high transaction volumes (and high frequency).
High Volumes
Triggered by standard and consistent inputs. The inputs should be in a readable input type. Triggered by input types which are not readable.
Processes with standard readable electronic Input Type
It’s recommended to automate only the processes that can provide a saving in terms of human work-effort of minimum 2 FTEs
Automation Savings
Activities with clear processing instructions (template-driven), with decision making based on standardized and predictive rules
Rule-Based Processes
High transaction volume processes Highly frequent processes running daily, weekly (instead of monthly or yearly, which involve lots of manual work or work prone to human error)
Highly manual and repetitive processes
Processes Every Company should Automated
Implementation Scenarios
Undertaking an RPA journey will enable companies to plan and leverage the technology on an enterprise-wide basis, integrate siloed operations, applications and data, build internal capabilities to adapt and scale and bring business value along with competitive advantages.
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The client purchases a license for the RPA tool.
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Technofast operates as technical support (optionally).
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The implementation is led by the client.
TOOL-FOCUSED RPA IMPLEMENTATION
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The client can involve a consultancy partner to be able to deliver a seamless RPA Implementation.
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The organizational transition and KT is ensured
ASSISTED RPA IMPLEMENTATION
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The client buys the RPA solution as a service.
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Technofast takes responsibility of the entire implementation.
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The client focuses only on the business value added
RPA AS A SERVICE
Introduction to UiPAth RPA Platform
Certified
PARTNER
Technofast has strategic alliance with UiPath and provides enterprise customers with comprehensive RPA solutions including UiPath licenses, Process Automation Assessment, Process Automation Implementation & Ongoing Support.
UiPath Ecosystem
UiPath
Studio
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A desktop application that enables users to automate with highly intuitive tools, not code.
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Includes the following: - process recorders - drag & drop widgets - best practices templates.
UiPath
Orchestrator
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Enterprise architecture server platform. Supports the following:
- release management
- centralized logging
- reporting, auditing,
monitoring tools
- remote control
- centralized scheduling
- queue/robot
management
UiPath
Robot
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Windows service that Executes automation instructions
The Forester Wave Leader
"UiPath is a Leader with shared services and ease of bot design.
UiPath is one of the fastest growing RPA vendors.
The platform easily handles attended robots developed by employees as well as unattended robots that can handle large-scale processing.
Customers noted its deployment flexibility"